JOB TITLE: Front Desk Clerk
GENERAL JOB DESCRIPTION:

As a Front Desk Clerk, you will be expected to execute a variety of daily support functions that are critical to providing quality care and ensuring our clinic runs smoothly. As someone who will spend one-on-one time with our patients, we will rely on your excellent customer service skills.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Facilitates communications among caregivers, patients, and visitors to ensure the smooth and efficient flow of information.
• Performs all clerical/computer functions to support patient care delivery.
• Coordinates daily patient flow activities.
• Stocks unit with office and medical supplies and prepares requisitions to maintain inventory levels.
• Answers the telephone in a professional manner and directs calls or takes messages.
• Faxes and photocopies of information as requested by staff.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

JOB TITLE: Nurse Practitioner/Physician Assistant
TYPE: Full Time and/or PRN
SETTING: Clinic
LOCATION: Las Cruces, NM / Hatch, NM Rotating

Monte Bello Medical is a multi-disciplined healthcare team consisting of Family Medicine, Urgent Care, Worker's Compensation, and Occupational Medicine integrated into one clinic to provide the highest quality care to our community. At Monte Bello Medical, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients.

RESPONSIBILITIES

• Examines patient, compiles patient medical data and results of examination.
• Orders diagnostic tests, such as x-ray, electrocardiogram, and laboratory tests.
• Compiles patient medical data, including health history and results of physical examination.
• Interprets diagnostic test results for deviations from normal.
• Performs therapeutic procedures, such as injections, immunizations, suturing and wound care, and managing infection.
• Instructs and counsels patients regarding compliance with prescribed therapeutic regimens and health maintenance.
• Develops and implements patient management plans, records progress notes, and assists in provision of continuity of care.
• Provides excellent customer service to all patients, clients and peers
• Dedicated to exceeding customer and patient expectations
• Ensures accuracy when completing and executing tasks and performing quality assurance checks.
• Ensures accurate, concise, timely and complete documentation of results and paperwork.
• Provides an excellent, compassionate and warm patient experience regardless of patient volume.
• Ability to manage time, prioritize and multi-task in a busy environment.
• Ability to adapt to changing business needs such as scheduling and working additional/different hours/shifts when appropriate.
• Ability to consistently deliver quality care in a busy clinical environment.
• Takes action to assist in other areas and to do what is needed to ensure an excellent patient experience.
• Effective communication with all parties including patients and staff
• Listens to and understands internal and external client needs in order to act and address.
• Committed to personal excellence and understands how daily work contributes to center operation as a whole.
• Holds self and others accountable. Is willing and able to assist others in order to achieve results.

QUALIFICATIONS

• Bachelors’ degree in related health field from an accredited college or university
• Master of Science in Physician Assistant/Nurse Practitioner Studies (graduate of an accredited program
• Passed the National Certifying Examination
• Current licensed physician assistant or nurse practitioner in the state where employed and in accordance with state laws of practice
• Must maintain work state physician assistant/ nurse practitioner licensure throughout the course of employment
• Customarily has at least one year of demonstrated experience in occupational medicine, urgent care or an emergency setting
• Occupational medicine experience preferred, but we are willing to train otherwise qualified candidates in this area of medicine
• FMCSA NRCME is required prior to start date -  we provide this CME for colleagues not already certified

JOB-RELATED SKILLS/COMPETENCIES

• Customarily has at least two years of demonstrated experience in occupational medicine, urgent care, or an emergency setting
• Attention to detail, sense of urgency, initiative, and flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
• Demonstrated working knowledge of clinical operations
• Knowledge of laws and regulations that govern delivery of rehabilitation services
• Knowledge of worker’s compensation and clinical procedures and all processes involved in the delivery of quality care.
• Demonstrated excellent communication skills

BENEFITS:

• Medical paid by the company 80-85%, dental, vision, and LTD insurance for the employee after 60-day probation
• Sick leave paid according to State of NM law
• Profit-Sharing offered when determined by employer
• Be part of a team and a devoted family that’s making a difference in our community
• Work with leading-edge technologies and continuously advance your knowledge and skills

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

JOB TITLE: Medical Assistant
TYPE: Full Time
SHIFT: 40 hours a week
SETTING: Clinic
LOCATION: Las Cruces, NM

Monte Bello Medical is a multi-disciplined healthcare team consisting of Family Medicine, Urgent Care, Worker’s Compensation, and Occupational Medicine integrated into one clinic to provide the highest quality care to our community.

GENERAL JOB DESCRIPTION: Medical Assistants are the backbone of our clinic and play a big role in our success. We're looking for someone dedicated to providing the best patient care possible with a big emphasis on empathy. As a MA, you will be expected to execute a variety of daily support functions that are critical to providing quality care and ensuring our clinic runs smoothly. The ideal candidate should be totally comfortable demonstrating competency in all skills related to patient care. As someone who will spend one-on-one time with our patients, we will rely on your excellent customer service skills. Your efforts will ensure an efficient and comfortable stay for our patients. Make a meaningful difference in health care at Monte Bello Medical!

PRIMARY DUTIES AND RESPONSIBILITIES:

• Interview patients to obtain medical information and measure their vital signs, weight, and height.
• Guide patients to examination rooms and prepare them for the physician.
• Record patients' medical history, vitals, or information such as test results in medical records.
• Perform POCT based on the patient’s chief complaint and standing protocols for the physician.
• Secure patient information and maintain patient confidence by completing and safeguarding medical records, keeping patient information confidential.
• Prepare and administer medications as directed by a physician via the intramuscular or subcutaneous route.
• Perform venipuncture blood collections, handle and prepare specimens, and order laboratory analysis.
• Prepare treatment rooms for patient examinations or sterile procedures.
• Disinfect and clean treatment rooms following patient examinations.
• Keep exam rooms stocked with adequate medical supplies, maintain instruments, and prepare sterilization as required; properly dispose of contaminated supplies.
• Routinely check faxes, emails, and voicemails throughout the shift.
• Contact medical facilities or departments to schedule patients for tests or admission.
• Operate electrocardiogram (EKG), Audiometer, Spirometer, and other equipment to administer routine diagnostic tests.
• Perform various basic vision tests on patients.
• Perform DOT and Non-DOT drug and alcohol testing after provided training.
• Perform other related duties as assigned or requested.
• The company reserves the right to add or change duties at any time.

QUALIFICATIONS FOR THE JOB:

• Current CPR/BLS certification (preferred)
• Medical Assistant experience
• Knowledge of working with EMR systems

PHYSICAL REQUIREMENTS:

• Prolonged periods standing, reaching, and bending.
• Must be able to lift up to 50 pounds at times.

SKILL REQUIREMENTS:

• Good communicator with team members, as well as with our patients and families
• Flexibility and cooperative team player willing to help other staff members.
• High attention to detail, including documentation in the EMR
• Excellent time management
• Organization and adaptability
• Excellent critical thinking and analytical skills
• Ability to work in a fast-paced environment
• Administration of vaccines and injections
• Knowledge of immunization schedules
• Administration of diagnostic tests, including but not limited to RSV, strep, flu, covid, and urinalysis

BENEFITS:

• Medical paid by the company 80-85%, dental, vision, and LTD insurance for the employee after a 60-day probation.
• Sick leave paid according to State of NM law.
• Profit-sharing offered when determined by the employer.
• Be part of a team and a devoted family that’s making a difference in our community.
• Work with leading-edge technologies and continuously advance your knowledge and skills.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

JOB TITLE: X-Ray Technician/ Medical Assistant
TYPE: Full Time
SHIFT: 40 hours a week
SETTING: Clinic
LOCATION: Las Cruces, NM

Monte Bello Medical is a multi-disciplined healthcare team consisting of Family Medicine, Urgent Care, Worker’s Compensation, and Occupational Medicine integrated into one clinic to provide the highest quality care to our community.

GENERAL JOB DESCRIPTION: Radiologic Technologists will thrive at Monte Bello by providing a full continuum of care. We offer a unique chance to perform above and beyond the average technologist’s duties. Not only will you manage diagnostic x-ray examinations and produce x-ray images for interpretation by licensed practitioners, but you will also get to support and directly perform other routine medical procedures and assist the back-office team. As someone who will spend one-on-one time with our patients, we will rely on your excellent customer service skills. Your efforts will ensure an efficient and comfortable stay for our patients. Make a meaningful difference in health care at Monte Bello Medical!

PRIMARY DUTIES AND RESPONSIBILITIES:

• Prepare patients for X-Ray exams, position patients based on the type of procedure to be performed.
• Administer routine X-Ray exams as ordered by the treating clinician.
• Review and evaluate developed x-rays and information to determine if images are satisfactory for diagnostic purposes.
• Use radiation safety measures and protection devices to comply with government regulations and to ensure the safety of patients and staff.
• Explain procedures and observe patients to ensure safety and comfort during the scan.
• Operate or oversee the operation of radiologic imaging equipment to produce images of the body for diagnostic purposes.
• Position and immobilize patients on examining tables.
• Position imaging equipment and adjust controls to set exposure time and distance, according to the specification of the examination.
• Monitor patients' conditions and reactions, reporting abnormal signs to the physician.
• Record, process, and maintain patient data or treatment records and prepare reports.
• Aid in dressing or changing seriously ill, injured, or disabled patients.
• Disinfect and clean the x-ray room following patient examinations.
• Keep the x-ray room stocked with adequate medical supplies.
• Perform any daily calibrations or maintenance.
• Notify the supervisor immediately if equipment is not functioning properly, supplies are needed, or the facility is not operating as expected.

SECONDARY DUTIES AND RESPONSIBILITIES:

• Interview patients to obtain medical information and measure their vital signs, weight, and height.
• Guide patients to examination rooms and prepare them for the physician.
• Record patients' medical history, vitals, or information such as test results in medical records.
• Perform POCT based on the patient’s chief complaint and standing protocols for the physician.
• Secure patient information and maintain patient confidence by completing and safeguarding medical records, keeping patient information confidential.
• Prepare and administer medications as directed by a physician via intramuscular or subcutaneous route.
• Perform venipuncture blood collections, handle and prepare specimens, and order laboratory analysis.
• Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
• Disinfect and clean treatment rooms following patient examinations.
• Keep exam rooms stocked with adequate medical supplies, maintain instruments, and prepare sterilization as required; properly dispose of contaminated supplies.
• Routinely check faxes, emails, and voicemails throughout the shift.
• Contact medical facilities or departments to schedule patients for tests or admission.
• Operate electrocardiogram (EKG), Audiometer, Spirometer, and other equipment to administer routine diagnostic tests.
• Perform various basic vision tests on patients.
• Perform urine drug screen collections per protocol after completing training.
• Perform breath alcohol tests per protocol after completing training.
• Perform other related duties as assigned or requested.
• The company reserves the right to add or change duties at any time.

QUALIFICATIONS FOR THE JOB:

EDUCATION:

• Graduate from an accredited Radiology Program; Associate degree.
• Valid and current New Mexico license.
• Valid and current registration by the American Registry of Radiologic Technology (ARRT).
• Current CPR/BLS certification (preferred).

EXPERIENCE:

• Medical Assistant experience is preferred.

PHYSICAL REQUIREMENTS:

• Prolonged periods standing, reaching, and bending.
• Must be able to lift up to 50 pounds at times.
• Physical strength and agility to position patients for a variety of diagnostic examinations.

BENEFITS:

• Medical paid by the clinic 80-85%, dental, vision, and LTD insurance for the employee after a 60-day probation.
• Sick leave paid according to State of NM law.
• Profit-sharing offered when determined by the employer.
• Be part of a team and a devoted family that’s making a difference in our community.
• Work with leading-edge technologies and continuously advance your knowledge and skills.
• Perform medical procedures beyond the traditional role.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.